Dreamland FAQ ✨

Quick answers for orders, downloads, books, events, and all the little details in between.

Shopping & Orders

Where can I buy Ariyah’s Adventures in Dreamland books?

You can shop directly through our website or visit the Books page for retailer links, including Amazon, Barnes & Noble, Books-A-Million, and other available retailers.

Are signed copies available?

Signed copies may be available during special events, launches, or local appearances. Keep an eye on the Dreamers Club newsletter for updates.

What payment methods do you accept?

Available payment options will appear at checkout. We recommend reviewing your order before submitting payment to make sure everything looks right.

Can I cancel or change my order?

If you need help with an order, please email us as soon as possible at bree_sprualcreates@gmail.com. Once an order has been processed or fulfilled, changes may not be possible.

Digital Downloads

How do digital downloads work?

After purchase, your digital product will be delivered electronically. You will receive access details through the email address used at checkout.

When will I receive my digital files?

Digital files are typically delivered shortly after purchase. If you do not see your email, check your spam, junk, promotions, or updates folder.

What if I lose my download email?

No panic, it happens. Email us at bree_sprualcreates@gmail.com with your order email and product name, and we’ll help you locate your files.

Can I print digital products more than once?

Yes, for personal household use. Digital products may not be resold, redistributed, uploaded to shared drives, or used commercially unless written permission is provided.

Shipping & Delivery

How long does shipping take?

Shipping times may vary depending on the product, retailer, carrier, and fulfillment method. Any available shipping information will be provided during checkout or through the retailer where you purchased.

Do you ship internationally?

Availability may vary by product and retailer. For books purchased through third-party retailers, international availability depends on that retailer’s shipping options.

Where are physical books fulfilled from?

Physical books may be fulfilled through third-party retailers, print-on-demand partners, or other distribution channels depending on where you purchase.

Returns & Refunds

What is your refund policy?

You can review the full refund policy here: Refund Policy.

Are digital products refundable?

Because digital products are delivered electronically, they are generally not eligible for refunds once accessed or downloaded. Please review the full refund policy for details.

What if there is a problem with my file?

If a file does not open, is missing, or appears incorrect, email us at bree_sprualcreates@gmail.com and include your name, order email, product name, and a brief description of the issue.

Events, Media & Collaborations

Do you do storytimes, school visits, or library events?

Yes, availability depends on schedule, location, and event details. Please reach out through the Media & Press page or email us with your request.

Are you available for podcast interviews or media features?

Yes. For interviews, features, or press inquiries, please visit the Media & Press page.

Do you collaborate with brands, bookstores, libraries, or organizations?

Yes, when the collaboration aligns with Dreamland’s mission of encouraging imagination, confidence, literacy, and empowerment for young girls and the people raising them.

Still need help?

Send us a note and we’ll help you find your way back to Dreamland.

Contact Dreamland